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October 17, 2025

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We answer your questions

- A more budget-friendly solution
By subscribing to Douze, you save up to 15% compared to a single purchase. You don't pay delivery fees.

- A more practical solution
By subscribing to Douze you receive your products at your door, quickly.

- A flexible, commitment-free solution.

You can easily suspend your subscription from your customer account, in the "Subscriptions" section, by clicking on "Suspend my subscription" next to your current subscription. Please note that any changes to a subscription must be made no later than 48 hours before the originally scheduled renewal date to be effective.

The subscription is available in Metropolitan France and in the following European countries: Germany, Austria, Belgium, Bulgaria, Denmark, Spain, Estonia, Finland, Great Britain, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Liechtenstein, Luxembourg, Norway, Netherlands, Poland, Portugal, Czech Republic, Romania, Slovakia, Slovenia, Sweden, Switzerland.

The Douze subscription is 100% flexible. It can also be modified at any time in the "Subscription" section by clicking on "Modify my subscription".

You can also suspend it by clicking on “Suspend my subscription”. Please note that any changes to a subscription must be made no later than 48 hours before the originally scheduled renewal date to be effective.

Once deactivated, your subscription can be reactivated at any time, in the same place - just click on "Reactivate my subscription".

Cancel your subscription at least 48 hours before your order is shipped to avoid being charged.

Yes, the subscription is flexible and commitment-free. You can pause it or cancel it with a single click.

Please ensure you cancel your subscription 48 hours before the order is processed for shipment.

Log in to the "My Account" section to change your delivery address, order information, and payment methods.

If you are a Douze subscriber and live in metropolitan France, you benefit from FREE home delivery for ALL your orders.

Serve, enjoy, and mention @DrinkDouze!

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